Norco Truck & Auto Barn - Norco, CA
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Customer Testimonials

Testimonials

  • Bob and June
    Thank you and all at the Auto Barn for our best car buying experience ever. My wife and I found all at Norco Truck and Auto Barn to be open, friendly and very helpful. There was no pushing us to buy and only happy surprises as we learn more and more about the used "like showroom new" car we purchased from you. After shopping around we found your prices and fine quality of used car inventory to be better than any others we had seen. You and your staff went all out to make our car buying not a chore, but an extremely rare and pleasant buying experience.




  • matano
    I found your staff very eager to help. You and Javier sped the process up and we were out of there very quickly. The truck I purchased was extremely clean and in showroom condition. Every extra is in working condition and I have had no problems with its performance. It does the job that needs done. I am very happy with the purchase and the service you provided. Norco Truck and Auto Barn will be my first consideration on my next purchase.

    -Anthony



  • Kyle Wilson
    Just wanted to take a quick second to Thank you and everyone who helped to make my first time buying experience a good one. You were very helpful, very friendly and not once did I feel pressured or pushed into buying anything. You guys had EXACTLY what I was looking for, for a price that was unseen anywhere else. You really helped me going over over everything, step by step because this was a new experience for me. All in all, the service and Staff at Norco Truck was great. Highly recommend anyone to come back and see you for a vehicle. Definitely made buying my first car a fun and exciting experience. Thanks again.

    Sincerely,

    K. Wilson



  • Sarah & Enrique

    Everyone at Norco Truck & Auto Barn was fabulous! There was none of the typical salesman pressure, just genuine care that we got the right vehicle that fit what we were looking for! We love our truck & were treated well. Paperwork went quickly & the financing was a breeze! Thank you!

    -Sarah & Enrique




  • Hernandez Family
    We had a great experience buying our vehicle at Norco Truck & Auto Barn. We did not feel pushed or pressured at all. It was a pretty laid back experience. We definitely recommend friends & family to you. We will also definitely come back once we need another vehicle. Thank you. 



  • Bill and Michelle

    Our experience with Norco Truck & Auto Barn was wonderful. The gentlemen who showed the truck to us was extremely pleasant and knowledgeable about the vehicle. He reassured us that there was no pressure to purchase the vehicle immediately. He allowed us to discuss the vehicle among myself and wife. The gentlemen that spent time with us going over all the documents was a pleasant person to work with. Very personable! My wife, kids and I, all felt comfortable. All dealers should be so friendly and caring. Our experience purchasing this truck for our daughter from Norco Truck and Auto Barn was truly pleasant! Our daughter is loving her truck. It’s just what she wanted.


    -Bill and Michelle



  • Lisa

    “My experience was very good and what was nice is that we were approached, but not pressured at all. Thank you for making my buying experience a real pleasure. Everyone was very friendly and professional at the same time.”


    -Lisa



  • Margo

    "Never in my life had I had such an honest and easy car purchase. I left your Norco Truck & Auto Barn thinking to myself (pinch me did I just purchase a car with such ease). I woke the next day happy and amazed. Usually you regret buying a car but not with Norco, you are true to your word and you don’t find that in most car dealerships. I have and will always recommend Norco Truck & Auto Barn to anyone and all who will listen. Here it is 6 months later and my registration is due, which you said bring it in and you will take care of it and sire enough less than a week and half later I have received my new registration and tags. You run a great business! And I know where I will be going if ever I need a used car. Thanks again it’s been a pleasure doing business with you."




  • Tiara G.

    “Thanks to you guys I drive an amazing car and I don’t feel bad about the price either. I brag that I didn’t even bargain because I didn’t feel I had to! The price was right on point!”


    -Tiara G.



  • Kimberly

    “My experience with your dealership has been nothing but “exceeded my expectations.” It has truly been the best experience I have ever had buying a car. I found your website and I called and spoke to Larry. Larry over the phone came across very personable and very direct and honest. I was able to make the down payment and drive off the lot with the car I had wanted. I truly want to thank all of your staff for making me feel totally welcome and for your great service with your customers. It has been a great experience and I recommend you guys to all my friends.”


    -Kimberly T.



  • Andrew

    I am very satisfied with the Lexus and look forward to my next purchase. I am happy to offer my support and referral for others looking for an excellent car buying experience.

    -Andrew




  • Ana & Family
    "We recently purchased a vehicle from you guys and I must say it was a great experience. Everyone was very nice and family oriented. It was an experience you don’t get at every dealer. The car runs great as a first time car for my little brother. You guys are awesome! I appreciated everything your amazing team did for us!! Javier Carrillo was really great in keeping in touch with us after the purchase! Kudos to him and all your team!! You will be on our mind to reference to any one we know. And we will come back!!"
    -Ana & Family






  • Sheldon
    “Thank you very much for selling me a great car 1992 Lexus. I paid a high price for the car but it was worth it to me because the car was as “new” condition a person does see a 19 year old car as nice & extra clean as this is. I am pleased very much with the car deal and will tell my friends and kids and grandkids, about it when any of us need or want another car we will shop at Norco Truck & Auto Barn.”

    - Sheldon H.



  • Nile E.
    “It is always a mystery when one seeks to purchase a used vehicle… will I get a lemon? Is the seller telling the truth? Will this vehicle cause more harm than good as to my pocket book? These are common thoughts when having to buy a used vehicle. Connor and I purchased an F-150 from you a few months back. On the phone you stated it was in great shape, we would be most pleased. Well, you were right! This truck was in show room condition when we bought it from you, which made me wonder if it were too good to be true. I tried to find some flaw with it but couldn’t. To this day it had been a great truck, as you said, and Connor is very, very happy. It was a pleasure working with you and I would be happy to direct others to you when making their purchase.”

    -Nile E.



  • John & Yvette
    “Thank you for all your help in purchasing our vehicle. We’ve never had a more pleasant experience with another dealer. Had it not been for your extended help we would still be stuck in a bad situation with our last vehicle that you willingly traded-in for us. Even after our one month warranty was no longer valid; you continued to extend your generosity and helped us get a great deal on a service that we would not have been able to afford otherwise. I cannot tell you how much we appreciate it and how much you have helped our family. Once again thank you for all your help and generosity. We greatly appreciate it!!”

    - John & Yvette



  • Curtis F.
    “We received the registration for our new 2003 BMW 325i from you a few days ago, as well as your request for comments on our car-buying experience. It was very pleasant overall. My wife and I didn’t know what to expect at the beginning because we’d never purchased through a small independent dealer before. We had been shopping around and had seen a few other small dealers in the process and were less than impressed with them. (One of them acted like they didn’t actually want our business and didn’t want to sell the car they were advertising, which we had come to see!) But since our requirements for a car were very specific and the selection in the region was small, we couldn’t rule out the prospect of purchasing through this kind of dealer. But at Norco Truck & Auto Barn, we found something different. The staff was courteous, friendly, and anxious to please. Every time we came by, we were met with smiling faces and a bottle of fresh cold water to drink. Your staff was also flexible in working with our scheduling constraints. And best of all, we got a great car at a great price! We have no reservations whatsoever about recommending your dealership to others, and we are anxious to see what you’ve got available when it’s time to replace our other car this coming Winter or Spring.”

    - Curtis F.



  • Thomas
    “Our car buying experience at your dealership was great. Everything was perfect! Easy, fast and smooth from step 1-10. Plus, we love our car! Thank you for everything and our fabulous new car!”

    - Thomas



  • Pam & Jess
    “We are very happy with the Toyota we purchased from your shop. It has been a reliable vehicle for our family. We needed to make some minor repairs, but nonetheless are happy with our purchase.”

    - Pam & Jess



  • Michelle & Paul
    “We have had our truck now for well over one month. We love it! What we really enjoyed about your lot is the level of respect and honesty. There weren’t and gimmick, everything said was exactly what you did. A lot of other car lots give you the run around and we didn’t feel that for a second. I would definitely recommend your place in a heartbeat! Thank you for our awesome truck!”

    - Michelle & Paul



  • Jim & Claudia
    “Regarding our purchase of the 2004 Tahoe, very pleasant experience. I have recommended you to several people do far. When we buy again we will come back. Thank you.”

    - Jim & Claudia



  • Troy & Judy
    “We were struggling on making a decision to buy a truck from a private party or dealership. When we found your listing on the internet, we were unsure about buying from an unknown dealership. After spending a short amount of time with you, it became clear that we made the right decision in having you help us with our vehicle purchase. You made us feel comfortable and explained what we needed to do in order to make sure we were satisfied. Although my husband would have preferred a new truck, in light of the current economy, he’s very happy with his truck. Thanks again for your help.”

    - Troy & Judy



  • Linda & Family
    “Thank you from the bottom of my heart for all you did for my family. Your patience, kindness and understanding will always be remembered. If I hear of anyone looking for a car I will send them your way!!”

    - Linda & Family



  • Roy, Patti, & Kelli
    “Thank you for our daughters 1st car. What a great Christmas surprise this will be for her!! WE cannot thank you enough for your kindness, great care, and honesty. The 2004 Toyota Prerunner Crew Cab was exactly as you advertised it. It is sooo gorgeous and in great condition. We loved your “no pressure” sales techniques and really felt right at home at Norco Truck & Auto Barn. You are truly God’s gift to the car buyer. Great truck-great price- great financing!”

    - Roy, Patti, & Kelli



  • Paul
    “I had a pleasurable buying experience. I had been looking for two used trucks since the first of the year. I saw the 07 Ranger as I drove by. I was greeted by one of your friendly sales staff and offered to take it for a test drive, which I and a friend did. Upon returning to the lot, maybe 15 minutes later, I was not given any high sales pitch, any pressure or hype on how it may not be there tomorrow because others were looking at it and how I could afford it. I was asked what I thought about the truck and that was the end of it. I looked around the lot at others and left. I liked what I saw and the price was good for the year and make. I went and had a cup of coffee, talked it over with a friend and decided to go back and see what the best price I could get it for was. After talking to another gentleman in the office and explaining my situation, we came upon a mutual agreement on the price. Again, no pressure, just friendly conversation and the facts. There was even an agreement to hold the truck for a couple of days until I could get my wife down to sign the papers. In short, it had to be one of the most pleasant experiences in purchasing a vehicle. The sales personal was friendly, no pressure on the purchase of the vehicle I was looking at or redirection to another vehicle that they may be able to sell me. I would definitely refer your business to any of my friends looking for a used vehicle.”

    - Paul M.



  • Jordan
    “Thank you very much for everything. Words can’t even explain how I feel about the car and my experience from buying from you. You are definitely a great businessman and I thank you very much for fixing the minor problems with the car. The vehicle drives perfectly and I will enjoy it for many years to come. I will also give you guys a call or give your business card out if I hear of anybody looking for a car. Well, thank you very much for everything and I truly appreciate it!!! I’ll let you know if I hear of anything. Thanks again!”

    -Jordan A.



  • Michelle
    “I am pleased to say that the experience of buying from you was terrific. It was our first time in to see you and we were treated with the utmost courtesy from the moment we set foot on the lot. It was a fantastic no stress and friendly atmosphere. We feel we paid a fair price on our truck too! We have already recommended you to our friends and family. Thank you!”

    - Michelle



  • Charity
    “I love the 2004 Honda Pilot that Gary and I bought from you. The car needed a few things touched up and you fixed it for us. Also you are helping us sell our family van that we replaced with our new Honda Pilot. Thank you very much for being such an honest car dealer and also making us walk away with a huge smile! We will buy from you again and again and again!”

    - Charity F.



  • Christopher & Family
    “We appreciate and thank you for helping us with our new car. We think that you are doing a great deal for helping us and others. So thank you very, very, very much for being there.”

    -Christopher M. & Family



  • Humberto
    "Excellent! Great buying experience! Thank you! We'll definitely recommend Norco Truck & Auto Barn."

    - Humberto C.



  • Steve & Audrey
    “As I’m sure you are well aware, we purchased two vehicles from you in the past several months. In both cases we were extremely pleased with the experience. You and your staff displayed not only professionalism but a very friendly attitude. In both instances we feel that we received good, quality vehicles at very, very good prices. Rest assured, we will recommend Norco Truck and Auto Barn to anyone we meet who is in the market for a quality, pre-owned vehicle. We’ve already done so on several occasions. You will see us again soon, whether it may be to make another purchase or even just stop in and say, “HI.” It may seem quite unusual to say but we feel that we made some real friends through this experience. Thank you for making buying a truck or two a truly memorable and pleasing experience.”

    - Steve & Audrey



  • Roland
    “It would be my pleasure to respond to your request of providing you information regarding my experience with you. As you remember, you sold me a truck for my eldest son several years back. More recently, you sold me a Scion XB for my next son, who had just turned 16. In each experience you have been an outstanding individual to deal with. In the latest experience, you were just awesome. Your salesman was courteous and eager to make a deal, but you came through for me. You were personal and treated me like a friend. You remembered me from our prior dealings. You disregarded the listed price of the vehicle and went out of your way to meet my offer. You took care of me. The subsequent paperwork and dealings were as smooth as anything I have ever seen. Like I said, it’s my pleasure to respond to your request. But more so, it’s my pleasure to have met you and to have done business with you. I look forward to several more purchases from you for me and my family. Thanks a million!”

    - Roland C.



  • Vickie & Steve
    “Our experience buying a car at your dealership was pleasant and refreshing. We spent three days looking at private dealerships and every one of the VW beetles we looked at could not compare to what you offered. The process of buying our car was stress free and enjoyable, because of that we were very happy when we drove our beetle away. We were very impressed with the quality of your inventory and will return when we need another vehicle. You have restored our faith, there is a friendly, honest, practical car dealership, and it was a pleasure purchasing a car from you.”

    - Vickie & Steve J.



  • Chasun & Shantelle
    “My car buying experience with Cary was very good. He was helpful, honest and friendly. I like my truck; it was a great decision so thank you Norco Truck and Auto Barn.”

    -Chasun & Shantelle



  • Brian
    “I would like to thank you all for a great car-buying experience. I am very happy with the service you provided me and your efforts to get me financed. Overall it has been a great experience dealing with you and I thank you for your help!”

    -Brian P.



  • Jeff
    “I had an excellent experience purchasing my 2001 Volkswagen Jetta from Norco Truck and Auto Barn. I knew immediately after walking on to your lot and being met by your greeter who was friendly, courteous, non aggressive and had a unique way of making you feel very comfortable that I was going to buy here, and now! I hate not remembering names but anyway he was very helpful in helping me select a vehicle that I was interested in test driving. I also appreciate your professionalism and no-nonsense approach in negotiating a selling price. In fact, there was no negotiating, you gave me your bottom dollar price which was more than fair. The deal was done, and that was it. Very refreshing, thanks again. I will most certainly buy my next vehicle from Norco Truck & Auto Barn. It was a wonderful experience and will refer everybody I know who is thinking about purchasing a vehicle to see my friends at Norco Truck & Auto Barn first.”

    - Jeff C.



  • Hendrik
    “Your guys at Norco Truck and Auto Barn were great. They were most accommodating in that they were friendly, helpful and knowledgeable about dealing with people and their needs in buying a vehicle. From the beginning to the end, the process was smooth. In fact, we were even referred to another lot to look at another similar Honda car but ended up returning to your lot to complete the purchase of a car for my son, Joe. When we got home with the car, we noticed that the spare tire was missing. We called your guys and were told that they would order one for us. The follow-through was just as good as the original event of purchasing the car, very good. The service and attention we received from your staff was excellent. The car, a good purchase. I would recommend your dealership to anyone for proper customer treatment and satisfaction.”

    -Mr. Hendrik R.



  • David
    "Thanks for the letter and the forwarding of the registration stuff. Our experience with Norco Truck and Auto Barn was a positive one. We spotted two used pick ups on the internet at two different Southern California dealers. We stopped at the other place first. Very nice truck + very pushy people= no sale. Then we came to your place. The truck we originally had in mind was nice, but the truck hearby seemed even better. Your staff was friendly and helpful. I enjoyed listening to the game while I shopped too. We took our time, we were not rushed or pressured. Three months have passed. We still believe we got a good deal. Thanks"

    -David R.



  • Michael
    "Thank you for delivering the perfect truck and the perfect truck buying experience. It was the best 30 minutes I ever spent at a car dealership. The Ford Ranger has been put to great use over the last 30 days. It has made hauling the baseball equipment to and from practice so much easier and it has saved me several hours per week. More time to coach the best team in the Northwood Little League A-Ball division! Thanks again for making the process so easy. Best Regards."

    -Michael M.







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